6-Ways to Register: Requires a Client ID & Family PIN to complete QuickReg/Internet and Touch-Tone Registration. Call 949-724-6610 to set up an account instantly.
If you have received your Client ID# and Family PIN#, you may use the QuickReg system and enroll instantly over the Internet with a MasterCard, Visa, Discover or American Express credit card.
Forgot your Client or PIN numbers? Click here to request them.
New to our system? Click here to create your account online.
To complete your transaction online, You will need:
It will be necessary to agree to our liability waiver at the end of your transaction. To preview this waiver, click here.
How do I register for a program?
I wasn't able to register for a class?
Can I enroll at the first meeting?
My child is not in the age range. Are there exceptions?
If I miss a class, can I make it up?
Can I speak to an instructor?
Can I go to a class if I am on the wait list?
I do not live in Irvine, can I still sign up for classes and programs?
What is your Withdrawal & Refund policy?
What does IFAC Member mean?
Where is Irvine Park?
Where is Irvine Lake?
Where is the class held and how do I get there?
Will you send me a confirmation?
Can I observe a class before enrolling?
Can I take my other child to my son or daughter's class?
How can I confirm my registration?
Are classes pro-rated?
Can I sign up my friends child?
Do I have to pay to be placed on the wait list?
Why am I charged a fee to withdraw from a class?
What is a drop-in program?
What does R and NR next to the fees mean?
How can I get a copy of the Activity Guide or Inside Irvine?
I had to refresh the data when I loaded the website. Is that normal?
I got kicked off the internet without completing my transaction. Did my registration go through?
My Pin # is locked out. How can I unlock it?
I owe a balance from Camp registrations. Do I have to pay it off right now?
My Credit Card transaction failed. Am I enrolled in the class? What do I do?
How do I get a client ID and Family Pin #?
Q How do I register for a program?
A You may register by mail, Fax, Touch Tone, internet, or in person. See our Irvinequickreg.org home page for more information.
Q I wasn't able to register for a class?
A If you encounter a problem registering for a class, please contact us directly at 949-724-6610 so we may investigate and correct the error.
Some common errors include:
Incorrect or unmatching family PIN# or client ID#-Try to use the Forgot my password button to find out your numbers. If that doesn't work, you can email Quickreg@ci.irvine.ca.us requesting us to send the information to you. Please allow 1 business day. You may also call us directly at 949-724-6610 during business hours.
Class is not available for registration at this time This error may occur because this particular class may not be open for Online or Touch Tone registration. Directions should be explained in the description of the course.
Another reason for this error is that the class start date may have passed and some registrations cannot be processed through the automated systems. Please call 949-724-6610 for assistance.
Age requirement not met- The student must be the stated age at the start of the class to be enrolled. If the child is the right age but is still prevented from registering, it is possible that we have an incorrect birth date.
Membership doesn't Match- We may have a membership or pre-requisite requirement on a course. Please call 949-724-6610 for clarification and allow us to correct.
Residency doesn't match-We may have a conflict with a residency status and fees. Please call 949-724-6610 for clarification and allow us to correct.
Q Can I enroll at the first meeting?
A Due to the popularity of our programs, registration is required in advance. This is also necessary for quality control and fairness to those on the waiting list. Please note that automated registration (online or Touch-Tone) in some cases may not be accepted on the start date of a course or after the first meeting.
Q My child is not in the age range. Are there exceptions?
A For our children's programs, the age ranges are firm. Instructors are aware of the developmental needs of children and tailor specific classes to meet these needs. Allowing children that do not meet the requirements into a program could potentially cause distractions and lower the quality of the program for all participants.
Q If I miss a class, can I make it up?
A No. The class dates are as advertised. The City does not require the instructor to allow make-ups unless a class meeting is cancelled by the City or Instructor. In some cases the instructor may allow a make-up.
Q Can I speak to an instructor?
A Some instructors give permission to release a phone number or email. If an instructor does not give permission, we will call them on your behalf and ask that they return your call. Call program registration with your request at 949-724-6610 or send an email to Quickreg@ci.irvine.ca.us
Q Can I go to a class if I am on the wait list?
A No. You need to wait until contacted by the instructor or Program Registration staff to make payment before attending.
Q I do not live in Irvine, can I still sign up for classes and programs?
A Yes, however there is a $5 non-resident fee per participant, per course over $10; $10 fee for courses over $75.
What is your Withdrawal & Refund policy?A
Cancellations, Withdrawals and Refunds Procedure
Procedures apply to courses available through program registration, unless otherwise noted. Call 949-724-6610 or email firstname.lastname@example.org
with your request.
1) Full credits/refunds are available for courses cancelled by the City or Instructor.
2) Participant requested withdrawals or transfers from a class are subject to a $5 withdrawal processing fee. The balance will remain as a credit on the participant’s account and may be applied to future registrations.
3) Participant requested refunds are subject to an additional $5 refund processing fee in addition to the withdrawal fee, for a total of $10 in fees. The refund will be sent in the following manner (please allow 2 to 3 weeks):
a. Credit card transactions will be refunded to original card used.
b. Cash and check transactions will be refunded by check.
(Note: Supply fees are to be paid directly to the instructor and are non-refundable.)
4) Withdrawal Guidelines:
a. Courses meeting 4 or more times: requests must be received 3 days prior to second class meeting. Earlier notice is preferred to accommodate wait-listed participants.
b. Courses meeting 1 to 3 times: requests must be received 1 week prior to start date.
c. Camps, Leagues and Learn to Swim*: requests must be received 10 days prior to start date for the $5 withdrawal fee to apply. Requests received between 1 and 9 days prior to the start date will be processed minus 50% of the enrollment fee, unless otherwise noted. Requests received on or after start date are not permitted. Switching courses is considered a withdrawal of original enrollment and follows the same guidelines. *Learn to Swim requests must be made in writing to Aquatics staff; email requests to email@example.com. Contact Program Registration for all other requests at 949-724-6610 or firstname.lastname@example.org.)
d. Excursions or Special Events: withdrawals/refunds are not permitted.
Call 949-724-6610 or email email@example.com to request refund/withdrawal. Withdrawals for *Learn to Swim must be made in writing, email firstname.lastname@example.org with your request. This policy only covers those programs in which registration is available through Program Registration.
Q What does IFAC Member mean?
A An IFAC Member is a membership purchased through program registration or at the Irvine Fine Arts Center. This membership allows discounts on IFAC programs and 10% off Art Store purchases.
Q Where is Irvine Park?
A Irvine Park is a regional park located in the City of Orange not associated with the City of Irvine. Their phone number is 714-973-6835.
Q Where is Irvine Lake?
A Irvine Lake is located in the city of Orange and is not associated with the City of Irvine. Their phone number is 714-649-9111.
Q Where is the class held and how do I get there?
A Look on the Facilities/Locations Tab for more information on locations.
Q Will you send me a confirmation?
A If you register online, you can print a confirmation sheet directly from the web page and it will be emailed to you if we have an email address on file. If you register by touch-tone, mail or fax, you will receive confirmation in the mail. You may also look up your registrations online and have your receipt emailed to you.
Q Can I observe a class before enrolling?
A Class observation is at the discretion of the instructor.
Q Can I take my other child to my son or daughter's class?
A Generally, no. When the description states Parent Participation Required additional children may not attend unless enrolled. This enables one-on-one parent/child participation and gives you the full benefit of the class. If unclear, call program registration at 949-724-6610.
Q How can I confirm my registration?
A To verify enrollments, go to the My Account or call Program Registration at 949-724-6610.
Q Are classes prorated?
A Classes are not prorated unless the schedule is shorted or you are enrolled from a waitlist after the class begins.
Q Do I need to pay to be on the waitlist?
A There is no fee to be placed on the waitlist. Payment will be taken once a spot has become available and a staff member contacts you to register.
Q Can I sign up my friends child?
A No. Only the parent or legal guardian may enroll a child because a liability waiver must be agreed to at time of registration.
Q Why am I charged a fee to withdraw from a class?
A This is a processing fee. Often times, changes in enrollments require staff time and additional printing and mailing of rosters, receipts and in some cases calling waitlists.
Q What is a Drop-in program?
A A Drop-in program/event is one that you may attend without registering in advance for.
Q What does R and NR next to the fees mean?
A R stands for resident fee; NR stands for non-resident fee. Persons not living in Irvine may be required to pay an additional fee.
Q How can I get a copy of the Activity Guide or Inside Irvine?
A Irvine residents are mailed Inside Irvine which includes the Activity Guide on a quarterly basis. After the initial mailing, copies are made available at City Facilities. Non-residents may be added to the mailing list by calling 949-724-6610. The digital version of Inside Irvine is available online at irvinequickreg.org irvinequickreg.org.
Q I had to refresh the data when I loaded the website. Is that normal?
A Occasionally the system will need refreshing. Please click OK and continue.
Q I got kicked off the internet without completing my transaction. Did my registration go through?
A Your incomplete transaction will reserve a spot in the system for about one hour and then an automated process will delete the incomplete transaction. You will need to come back and re-register after that hour. Or call Program Registration directly for assistance at 949-724-6610.
Q My Pin # is locked out. How can I unlock it?
A Please call Program Registration directly at 949-724-6610 and the staff will unlock your account.
Q I owe a balance from Camp or Day Care registrations. Do I have to pay it off right now?
A If you register for a course using the Internet or Touch tone, the system will allow you to pay for inbasket charges only. You also have the ability to make payments to a balance owed if your previous registrations were set up with a payment schedule. If the balance owed is more than anticipated, please exit the program and do your registration via fax, mail or drop off your registration to the Civic Center to be hand processed. For further clarifications, please call (949) 724-6610.
Q My Credit Card transaction failed. Am I enrolled in the class? What do I do?
A Your enrollment in classes will not go through unless the payment is collected. The most common errors with credit card transaction are incorrect entry of the numbers or expiration date. Make sure that the expiration date use 2 digits for the month (ie. May is 05) and 2 digits for the year, in month/year order. All Visas begin with a 4, all Mastercards begin with a 5. We do not accept Discover or American Express. Please try to re-enter your card or select a different card for the transaction. If you continue to get an error message, please call your credit card company (phone number should be on the back side of the card).
Q How do I get a client ID and Family Pin #?
A To get a Client ID and Family Pin #, please click on the My Account tab for directions or give us a call at 949-724-6610 and we'd be happy to set up your account over the phone during our business hours.