General Information

1. Registration will only be processed after you and your family have been entered into the database. Please go to My Account and follow the instructions (will take 2 business day) or call Program Registration at 949-724-6610 to have your account created instantly! Once your account is created, you can register Online or through the Touch Tone System. You may also use the Fax, mail or walk in method of registration. Click for Registration Information & Forms.
2. Registrations made Online or through the Touch Tone System are processed instantly. Applications that are faxed, mailed or delivered to the Irvine Civic Center-Community Services are processed in order received. To use the fax or mail, download and complete the Registration Information & Forms. Mail to: CS-Prog. Reg., PO BOX 19575, Irvine CA, 92623-9575; Fax to: 949-724-6608 or walk into the Civic Center, 2nd floor-Community Services.
3. Non-residents must pay an additional $5 per course above $10 and $10 for courses priced at $75 and up.
4. Registration is required for all courses unless noted.
5. All courses are subject to cancellation or change.
6. Confirmation receipts are mailed out upon enrollment. (Receipts for Online transactions will not be mailed.)
7. If the course desired is full, you will be placed on the waiting list and enrolled into your alternate choice if provided. Please do not attend the course if you are on the waiting list unless contacted.
8. Senior Gold Card and IFAC member discounts are available with purchase of memberships.

Withdrawal & Refund Policy

This policy refers to courses available through Program Registration only.

1. Full refunds/credits are available for courses cancelled by the City or Instructor.
2. Student requested withdrawals are subject to a $5 withdrawal processing fee.
   Withdrawal Guidelines
   • Withdrawals are not available for Excursions or Special Events.
   • Requests must be received 3 days before the second meeting
   for courses meeting 4 or more times. (Unless otherwise noted)
   • Requests must be received one week prior to the first meeting for 1 to 3 day courses. (Unless otherwise noted)
   • Withdrawal requests for Camps and the Learn to Swim programs must be received 10 days prior to the first meeting. Requests received fewer than 10 days prior to the first meeting will be processed for 50% of the fees (unless otherwise noted.) Withdrawals/refunds are not available once the program begins.
   *Email request for Learn to Swim withdrawal to aquatics@cityofirvine.org
3. There is no additional fee if you choose to leave your refund amount on your account with the City of Irvine. Refunds are available less a $5 Refund fee. Credit Card transactions will be credited to the original Card used. Refund checks will be mailed for cash or check transactions. This process takes 3-4 weeks.

Call Program Registration at 949-724-6610 during business hours with your request or email Quickreg.

Method of Payment

1. MasterCard or Visa will be accepted for all methods of registration. Be sure to include your complete 16 digit account number + expiration date.
2. Checks made payable to the "City of Irvine" will be accepted for Mail-In and Walk-In registrations.
3. Cash will be accepted for Walk-In registrations only at Irvine Civic Center-Community Services.
4. Returned checks are subject to a $25 processing fee.
5. Scheduled payments to a credit card are available for Summer Camp registrations.  Fees for the first and last week of camps are due at time of registration.  Fees for other weeks of camp are due 10 days prior to each weekly camp start date.  Please completed the Camp Registration Form with Scheduled Payment Option. 

Disability Accommodations

Privacy

The City of Irvine takes your privacy seriously. Pursuant to Measure S, which was adopted by the City's voters in 2008, your name, mailing address, email address and telephone number are being requested for the specific and limited purpose of facilitating communications from the Community Services Department related to your registration, promotions, and to inform you of upcoming events. The information is accessible only by the Community Services Department registration staff and may be utilized by class coordinators and instructors for program purposes only. Except as indicated above, and unless you expressly tell us otherwise, your personal information will be held in confidence and not shared with other agencies, departments, businesses or individuals.

If you feel that your rights and privacy have been violated, please email Community Services or call 949-724-6649.