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Citizen Services
The City of Irvine continually seeks to create a safe, vibrant, and productive environment by meeting its citizens' needs with the highest quality of service. Our operations span the spectrum of daily life. Before getting your next pet, starting your own business, looking for a job, buying a house, or getting your next flu shot, check out our listing of city services. Irvine publishes a new listing every year that guides you through the multitude of government services, pointing out services and events that are completely free to the public or offer benefits to low income or special needs citizens. For more information, call (949) 724-6000. 

Citizen Suggestions

There are many different ways your voice can be heard to directly improve the quality of service that The City of Irvine provides you, your family, or your business.

While public meetings, hearings, and debates are an excellent place to make a suggestion or address a problem on a broad scale, the most effective path of communication is usually directly with the department or program concerned. Customer Response Forms are available at the counters of each department so that you may rate your satisfaction with services received.

Please request these forms if they are not displayed. You may also complete these forms by phone or internet by either calling the department directly.  Our goal is to provide you with responsive quality service. For a listing of department phone numbers and addresses, call the The City of Irvine's main number at (949) 724-6000. 


City Manager's Office

The City Manager's Office is responsible for the implementation of decisions established by the Irvine City Council, and the coordination of those efforts through the various City departments. The City Manager's office includes legislative support, policy implementation, budget development and strategic planning, economic development, elections, communication services and legal service functions of the City. In addition, the office provides leadership for the operational departments, Sister Cities program coordination, and management of the MCAS El Toro reuse effort 

For more information on the City Administrative Offices, call (949) 724-6246 or visit the City Manger's Office web site link: City Manager's Office Web site Link 

Civic Center
The Irvine Civic Center is located at 1 Civic Center Plaza (on the corner of Harvard Avenue and Alton Parkway) in Irvine.  The mailing address is P.O. Box 19575, Irvine, CA 92623-9575.  The phone number is (949) 724-6000. 

The Hours of Operation are Monday - Thursday from 7:30 a.m. - 5:30 p.m., and Friday from 8 a.m - 5 p.m. 


Community Development Department - General Information
The Community Development Department oversees the review of development projects in the City of Irvine.  The Department provides professional City staff guidance and information to the developers and homeowners to ensure that all developments and construction meet appropriate planning and building codes to protect public safety. The department's goal is to ensure that community values are reflected in the physical environment. The department focuses on planning and implementing standards that maintain the City's high quality of life as the City continues to develop and mature. The City encourages a balance of inviting and safe residential communities, vibrant commercial centers, and varied manufacturing and employment opportunities.  The Department consists of three divisions: Planning and Development Services; Housing and Redevelopment; and Building and Safety.

For more information please contact Community Development by calling (949) 724-6470, or visit the web site link:  Community Development Web site Link

 

Community Services Department - General Information

The Community Services Department offers quality recreation and human services programs ranging from athletic services to child care and senior citizen support.  Additionally, the Department cooperates with community organizations, local businesses, advisory and policy bodies, and other City Departments to ensure an integrated response to community concerns.


Parks and other recreational facilities are important components of Irvine's quality of life. The Community Services Department is committed to bringing exciting, beneficial activities to all Irvine citizens, as well as planning and rehabilitating top-of-the-line parks and community facilities. 

 

Recreation and human services programs include, but are not limited to:

  • Animal Care Center
  • Aquatics Centers
  • Athletics Services
  • Child Care
  • Classes & Activities
  • Disability Services
  • Employment
  • Facility Reservations
  • Facility Services/Maintenance
  • Family Services
  • Fine Arts Center
  • Open Space
  • Parks, Areas & Facilities
  • Park Planning
  • Senior Services
  • TRIPS Transportation Service
  • Youth Services

For detailed information regarding parks, recreation, and programs in Community Services, call (949) 724-6600, or visit their web site link:
Community Services Web site Link

Contractor Bidding Information
Purchasing services in the City of Irvine are provided through the City’s Administrative Services Department, Fiscal Services Division, Purchasing section.

The Purchasing section’s goal is to ensure the acquisition of quality goods and services at the best value to the City. The section also oversees the competitive bidding process and supplier selection for all City departments. Contracts management services are also provided.

For more information regarding Contractor Bidding, please visit the web site link: Purchasing Department Web site Link.

Directions to the Irvine Civic Center

The Irvine Civic Center is located at 1 Civic Center Plaza, Irvine, CA 92606-5207

 

Heading Northbound on I-5:

Exit Culver Drive and Turn Left
Turn Right onto Barranca Parkway
Turn Left onto Harvard Avenue

 

Heading Southbound on I-5:

Exit Jamboree and turn Right
Turn Left onto Alton Parkway
Turn Left onto Harvard Avenue

 

Heading Northbound on 405:

Exit Jamboree and turn Right
Turn Right onto Alton Parkway
Turn Left onto Harvard Avenue

 

Heading Southbound on 405: 

Exit Jamboree and turn Left
Turn Right onto Alton Parkway
Turn Left onto Harvard Avenue

 

Heading Southbound on the Foothill Corridor:

From the 261 Merge onto Jamboree

Turn Left onto Alton Parkway

Turn Left onto Harvard Avenue


Irvine - General Information

The City of Irvine was incorporated on December 28, 1971, under the general laws of the State of California. We operate under a charter law form of government which was adopted in 1975, meaning we have a City Council-City Manager form of government. The City Manager is appointed by the City Council to function as the chief administrator of the City. City Council sets the policy directions for the City, and the City Manager is charged with implementing those directions. Additionally, the City Manager keeps the Council informed of City operations, prepares the annual budget, oversees special programs, and coordinates the various department activities.

Irvine is one of the nation's largest planned urban communities and encompasses more than 65 square miles. We contract for fire and medical services with the County of Orange, and have three independent districts: library, educational and utility services. Other government services include: animal control; building and safety regulation and inspection; general administrative services; planning and zoning; police; public facility/capital improvement construction; recreation and cultural programs; refuse collection and recycling; street lighting; street maintenance; landscape maintenance and transportation management


Irvine Office Hours and Closings

The City of Irvine, Irvine Civic Center,  is open Monday-Thursday 7:30 a.m. - 5:30 p.m. and Friday 8 a.m. - 5 p.m.  
 

There are observed government holidays throughout the year on which all City offices will be closed. These holidays are:  New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day. 

 

For more information or to obtain a copy of Irvine's calendar, stop by the Civic Center at 1 Civic Center Plaza Monday - Thursday 7:30 a.m. - 5:30 p.m. and Friday 8 a.m - 5 p.m., or call (949) 724-6000. 


Local Government Annual Budget

Business Planning and Budget Services is responsible for producing the City’s Annual budget and the City’s Five-Year Strategic Business Plan. These documents are the "blueprints" used to provide a sound financial framework for all City operations.  


Copies of the Proposed Budget are made available to the general public in May.  At least two public meetings are conducted by the City Council during the month of June for the purpose of discussing the Proposed Budget.  The budget is then adopted by the City Council prior to June 30 at either a regular or special City Council meeting.  Citizens are invited to provide comments at these hearings.
  

For more information please call (949) 724-6046, or download the annual budget by clicking on the link below:

City of Irvine Budget Web site Link 

 


Local Government Communications
The City of Irvine believes that communication between a government and its citizens is one of the most vital aspects of an effective community. For that reason, we provide as many forums to you as possible to obtain and disperse information - including ICTV Channel 30, and the city's website where you can get information 24 hours a day 7 days a week  Additionally, Irvine publishes a quarterly newsletter, which contains City Council information, a message from the City Manager, a community calendar, and other useful facts and reminders. Finally, you can always receive information personally by calling the Civic Center directly or stopping by. For more information, call (949) 724-6000. 

Maps for Irvine
To obtain information on maps for the City of Irvine, contact the City's GIS Department at (949) 724-6342. 

Postal Service

There are several Post Office Locations in Irvine and surrounding areas that serve our citizens with mail services:  

Irvine Sand Canyon Post Office at (949) 453-4910, 15642 Sand Canyon Avenue, Irvine, 92619

Harvest Station at (949) 474-0292, 17192 Murphy Avenue, Irvine, 92623


Northwood Station
at (714) 368-3374, 1 League, Irvine, 92602

University Station
at
  (949) 474-0292, 4255 Campus Drive, Ste A100, Irvine, 92616


Industrial Station
at
 (714) 546-7010, 2230 S Grand Avenue, Santa Ana, 92705


Tustin Main Office
at
(714) 544-2258, 340 E 1st Street, Tustin, 92781

 

To inquire about mail services available to you, or to answer your postal delivery and zipcode questions, contact the United States Postal Service at 1-800-275-8777, or visit their website at  www.usps.com 


Public Records Request

Public Records Requests are submitted to the  City Clerk's Office of Records and Information.  Requests may be made in person at City Hall, or by mail, e-mail, or fax.  For your convenience, Public Records Request forms are available on the city's website here or at the Office of Records and Information.

If you have any additional questions, please contact the Office of Records and Information at: (949) 724-6281.


Request a Claim Form for Damages

Claim for damages forms may be requested by contacting the City Clerk's Department at (949) 724-6205,

You may also access the form on line here.

 


Reserve a Public Facility
The City of Irvine Community Services Department manages the rental and reservations of the City's public facilities. Availabe Amentiies inlcude:

  • Meeting Rooms
  • Craft Rooms
  • Picnic Facilities
  • Gazebo  
  • Patios/Courtyards
  • Banquet Rooms
  • Ballrooms
  • And more....
For reservations, please call (949) 724-6620 or visit the web site link to download the Resevation Fee Policies, as well as the Facility Reservation Application: Facility Reservations Web site Link



U.S. Citizenship and Immigration Services

Service and benefit functions of the U.S. Immigration and Naturalization Service, (INS) transitioned into the Department of Homeland Security,(DHS) as the U.S.Citizenship and Immigration Services(USCIS). The USCIS is responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities. These functions include:

  • adjudication of immigrant visa petitions;
  • adjudication of naturalization petitions;
  • adjudication of asylum and refugee applications;
  • adjudications performed at the service centers, and
  • all other adjudications performed by the INS.

You can call U.S. Citizenship and Immigration Services (USCIS) toll-free for automated information and live assistance concerning immigration services and benefits within the U.S., including Puerto Rico, Guam, and the U.S. Virgin Islands.

  • The number is: 1 800 375-5283.

For more information, visit the website:  www.uscis.gov 

 


What is the Irvine Sister Cities Program?
Recognizing the need to foster goodwill and understanding between Irvine’s residents and the people of other nations, the City established this international program to engage Irvine’s diverse community. The City strives to involve a full spectrum of Irvine residents who can gain from and contribute to the Sister Cities Program.

A sister city relationship is a broad-based, long-term partnership approved by the top-elected officials of the two communities in two nations. These relationships have the potential to generate tourism and investment, as well as trade, educational and cultural exchanges.



The Sister Cities of Irvine are:  Hermosillo, Mexico ; Tsukuba, Japan ; Taoyuan, Taiwan.

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