The Communications & Engagement Department plays a crucial role in maintaining an effective flow of information between the City government and its residents, businesses, and visitors. Made up of four divisions: Marketing & Communications, Irvine Community Television, Engagement, and the Destination Irvine, the department is responsible for ensuring that the public is well-informed about City policies, initiatives, events, programs, and services. It manages various channels of communication, including the City website, its award-winning quarterly magazine, Inside Irvine, social media platforms, press releases, digital media, video, and more, to disseminate important information to the community. 

The department fosters international relationships by welcoming visiting delegations and strengthening Irvine’s global ties through its Sister City and Friendship City programs. It also manages the Hotel Improvement District, known as Destination Irvine, which promotes the City as a premier Southern California destination by showcasing Irvine’s shopping, dining, outdoor recreation, and family-friendly events. Additionally, the department engages with the public through community outreach programs, special events, and public relations efforts to foster a sense of community and facilitate feedback and participation from residents and businesses.